Frequently Asked Questions

We get it! We like speaking with real humans too. This contact page goes straight to everyone's inbox. Or, if you prefer, please email us at hi@mombox.com. Someone will respond within 48 hours.

Traditional one-time kits can be found here.

No it will not be. The only place you'll see the purchase price is on the confirmation email sent to the buyer.

We want you to be totally satisfied with your Mombox product. Returns are accepted for all unopened kits, within 30 days of delivery. All items must be unaltered and in the original packaging. Please contact us here with your name, order number, and reason for return, and we will issue you a prepaid return label. Once your items have been restocked, you'll receive a full refund, less any applicable shipping costs.

Mombox loves mothers - this includes Mother Earth. Our previous pink boxes were so cute but sadly, not recyclable. Those added plastic handles? Yep, you guessed it - landfill. So in an effort to ensure we're living our mission to care for *all* mothers (including Mother Earth) we've introduced more sustainable packaging.

What's Changed:

- Pink Boxes are now recyclable kraft. 🙌

- No more plastic handles 👎🏾

- We've introduced a recyclable crinkle ♻️

We are so glad you asked. We've spent years, vetting thousands of postpartum care items. Each product is held to standards beyond just look and feel. We are focused on design and functionality, cleanliness, and clean ingredients. Furthermore, we examine each brand's overall purpose and mission to ensure it aligns with ours. Whenever possible, Mombox products are USDA organic, pesticide-free, cruelty-free, always safe for both mom and baby. We also believe strongly in supporting female- and BIPOC-led companies, as a result over 80% of our products come from companies with diverse founders.

Here are some helpful tips:

Giving a gift?

Mombox Recovery Kits ship fast! It's perfectly fine to wait until the day the baby is born then choose the Mombox selection that best supports mom's birth experience. Our Standard Mombox and C-Section Recovery Kits are standing by!

Looking for the most bang for your buck? Explore The Motherload.

We ship anywhere in the continental USA via USPS and UPS.

Subscription members will receive their monthly box each month based on the day the baby arrived. Remember - subscription mamas trigger the deployment of their recovery kits from their phones and this sets their monthly deliveries into motion!

For one-time Mombox orders, your order will generally be processed within 24-48 hours after purchase.

While most orders are processed same-day, please allow up to 5-7 business days for standard delivery.

No, currently, we are unable to ship anywhere internationally.

Depending on your location within the United States, please allow 3-5 business days for your order to arrive.

Aaaah -- you've come to the right place and you're in good company! Many amazing corporations offer Mombox as a way to ensure their employees, partners, and birth mothers are supported throughout the postpartum experience. Our corporate program not only increases employee satisfaction around one of the largest shifts in adult life, but it also helps reduce turnover and increase employee retention after the birth of a child. Reach out to: corporate@mombox.com